1. Before shipping out:

The maximum storage period is 180 days, the counter starts since your second payment is updated.


When one shipment, some items arrive, and some don't, we store the arrived ones and wait for the rest, no storage time limit.


When all items arrive and update the second payment, we offer 180 days free storage time, starting from the date we update the second payment.


2. Return parcels

The maximum storage period is 180 days, the counter starts since we contact you once receive the return parcel.